Contact Us
We'd love to hear from you! Whether you have questions, feedback, or need support, we're here to help.
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Frequently Asked Questions
Before reaching out, you might find answers to common questions on our FAQ section on the homepage.
Response Time
We typically respond to inquiries within 24-48 hours during business days. For technical support issues, please include:
- Your browser type and version
- Operating system
- Description of the issue
- Any error messages you encountered
- Screenshots if applicable
Report Technical Issues
Experiencing problems with the speed test? Please email us with detailed information about:
- What you were trying to do
- What happened instead
- Steps to reproduce the issue
- Your internet connection type (WiFi, Ethernet, Mobile)
This information helps us identify and fix issues quickly.
Business Hours
While our speed test service is available 24/7, our support team operates during standard business hours:
Monday - Friday: 9:00 AM - 6:00 PM (UTC)
Emergency issues affecting the service availability are monitored around the clock.